Privacy Policy

Last Updated: December 4, 2025

Homie Systems (“we,” “us,” “our”) is committed to protecting the privacy of our users and their customers. This Privacy Policy explains how we collect, use, store, and protect information.

Our brand identity emphasizes trust and reliability for small, hardworking businesses, and this Privacy Policy reflects that commitment.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide

• Business name, contact information, email, phone number
• Payment information
• Content submitted for websites, messaging, or marketing campaigns
• Customer lists you upload to the CRM
• Messages, call logs, and form submissions

B. Automatically Collected Information

• IP address
• Device and browser data
• Log files
• Usage data within our platform
• Cookie data

C. Customer Data

If you upload customer information into the CRM:
• You are the data owner
• We are the processor
• We do not sell, rent, or share your customer data with third parties for advertising

2. How We Use Information

We use collected information to:
• Provide and maintain the Homie Systems platform
• Build and host your website
• Automate SMS and email follow-up
• Deliver marketing services
• Improve product functionality
• Provide customer support
• Prevent fraud or abuse
• Comply with legal requirements

This aligns with our no-nonsense, results-driven brand voice by using information strictly to deliver practical value.

3. How We Share Information

We may share information with:
• Payment processors
• Email and SMS delivery providers
• Hosting and infrastructure partners
• Third-party analytics tools
• Contractors assisting with support or account management

We do not sell or rent your data.
We do not share your customer lists for external marketing.

4. Data Ownership and Control

You own all customer data you upload.
You may request deletion or export at any time.

We retain certain system logs or transactional data for security, recordkeeping, and legal compliance.

5. Cookies and Tracking

We use cookies to:
• Maintain your session
• Improve performance
• Analyze usage
• Personalize dashboard experience

Users can adjust browser settings to refuse cookies.

6. Data Security

We implement reasonable and industry-standard controls to protect your data. However, no system is 100 percent secure. You are responsible for maintaining strong passwords and restricting access to your account.

7. Children’s Privacy

Our services are intended for business owners. We do not knowingly collect data from children under 13.

8. Data Retention

We retain information as long as needed to provide services or comply with legal obligations.

Upon cancellation, website content, CRM data, and uploaded contacts may be deleted after a grace period unless you request export.

9. Third-Party Links

Websites and pages created through Homie Systems may contain links to external sites. We are not responsible for their content or privacy practices.

10. International Users

Our services are primarily intended for users in the United States. If you access the platform from another region, you consent to processing in the U.S.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the “Last Updated” date when changes occur.

12. Contact

For questions: [email protected]